Privacy Policy

Effective date: January 1, 2026 · Last updated: January 1, 2026

Nexus Digital LLC ("Nexus Digital", "we", "our", or "us") operates the website nexusdigital.ca (the "Site"). This Privacy Policy explains what personal information we collect, why we collect it, how we use and protect it, and the choices available to you. By using the Site, you agree to the practices described here.

1. Information We Collect

Information you provide directly: when you submit a form on this Site (the top-of-page request form, the project estimator, or the contact form), we collect the information you enter, which may include your name, email address, phone number, company name, budget range, and project details.

Information collected automatically: like most websites, we use cookies and similar technologies to operate the Site and to measure the performance of our advertising, including Google Ads conversion tracking and remarketing. This may collect your IP address, device and browser type, pages visited, and interactions with our ads. See Section 4 (Cookies & Advertising) below.

We do not knowingly collect sensitive categories of personal information (such as health, financial account, or government ID data) through this Site.

2. How We Use Your Information

  • To respond to your inquiry and provide a project estimate or consultation;
  • To communicate with you about an ongoing or prospective project;
  • To measure and improve the performance of our Google Ads campaigns and this website;
  • To comply with legal obligations and enforce our Terms of Service.

We do not sell, rent, or trade your personal information to third parties for their own marketing purposes.

3. Who We Share Information With

We share personal information only with service providers who help us operate the Site and our business, such as email delivery, form processing, hosting, and analytics/advertising platforms (including Google). These providers are contractually restricted from using your data for any purpose other than providing services to us. We may also disclose information where required by law or to protect our legal rights.

4. Cookies & Advertising

The Site uses:

  • Essential cookies – required for the Site's core functionality (e.g. remembering your cookie preference);
  • Analytics cookies – help us understand how visitors use the Site;
  • Advertising cookies – including Google Ads conversion tracking and remarketing tags, used to measure ad performance and show relevant ads to past visitors on other sites.

You can decline optional cookies using the banner shown on your first visit, block cookies in your browser settings, or opt out of personalized advertising via Google Ads Settings and the Digital Advertising Alliance opt-out page.

5. Data Retention

We retain inquiry and contact information for as long as needed to respond to your request and, if you become a client, for the duration of our business relationship plus a period required for accounting and legal purposes (typically up to 7 years). You may request earlier deletion as described in Section 6.

6. Your Rights & Choices

Subject to applicable law (including Canada's PIPEDA), you may request access to, correction of, or deletion of your personal information, or withdraw consent to further contact, at any time by emailing [email protected]. We will respond within 30 days.

7. Data Security

We use reasonable technical and organizational measures — including encrypted transmission (HTTPS) and access controls — to protect your information against unauthorized access, alteration, disclosure, or destruction. No method of transmission or storage is 100% secure, and we cannot guarantee absolute security.

8. Children's Privacy

This Site is intended for business use and is not directed at, nor knowingly used to collect information from, anyone under the age of 18.

9. Changes to This Policy

We may update this Privacy Policy from time to time. Material changes will be reflected by updating the "Last updated" date above.

10. Contact Us

Questions about this Privacy Policy or your data can be sent to Nexus Digital LLC, 120 Adelaide St W, Suite 2100, Toronto, ON M5H 1T1, Canada, or [email protected], or by phone at +1 (416) 555-0198.